Rely on an Industry Leader
Helping you keep your business running smoothly is our top priority. Our online Merchant Support Center offers insight to recent industry trends and information, provides training tools to assist you with using your processing systems, and includes links to a variety of Customer Service tools and forms.
In addition, our Customer Support team is ready and waiting for your call twenty four hours a day, seven days a week. Click here to contact us.
Chargeback and Fraud Prevention Services
Merchant Services works diligently to minimize chargebacks and fraudulent activity on your account. When a threshold on your account is triggered, a member of our Risk Mitigation Team reviews the transaction for your protection. This sometimes includes partnering with the credit card issuing bank, as well as with your customer. Learn More
PCI Data Security Standards
In 2004 the Payment Card Industry Security Standards Council, a regulatory body for the credit card industry, launched a new security initiative referred to as the Payment Card Industry (PCI) Data Security Standards (DSS). The PCI Data Security Standards were developed by the major card brands – Visa, MasterCard, American Express and Discover – in an effort to address the rising number of identity theft cases and to ensure the protection of your customers’ personally identifiable information. Learn More
Data Protection Program
Merchant Services has partnered with a number of data security companies to develop an enhanced and comprehensive Data Protection Program for your business. Protecting card holder data is critical to us, so we’ve created a user-friendly, low-cost program that not only assists you with your annual audit responsibilities and provides a step-by-step explanation of the compliance and reporting process, but also provides you with breach coverage of up to $100,000. Learn More
PCI DSS Frequently Asked Questions
We’ve compiled some of the most frequently asked questions regarding Payment Card Industry (PCI) Data Security Standards (DSS), PCI compliance, Personally Identifiable Information (PII), reporting requirements, and our comprehensive Data Protection Program. Learn More
Merchant Training Center
Cutting-edge equipment and state-of-the-art technology keep you at the forefront of the marketplace. This section is dedicated to providing training materials and quick reference guides to help you and your employees effectively operate your processing systems. Learn More
Merchant Club
Take the worry out of credit processing. Equipment can be expensive and if your terminal goes down waiting for repairs could set your business back days, if not weeks and could result in significant revenue loss. Learn More
